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FAQ

Frequently asked questions

Where are you located?

We are based in Edmonton, Alberta, and currently have trusted clients in Toronto, Calgary and Vancouver.

Big Fish Digital is more than willing to consider working with individuals and organizations anywhere around the world.

Do you offer marketing for businesses?

We offer social media management and SEO for local businesses.

How involved can I get?

You can be as active as you like in the project, provided it does not interrupt or get in the way of our given project guidelines. We are always looking to get feedback and make your project specific to your needs.

What type of project(s) do you focus on?

We cater to anyone and everyone. Let us know your vision, and we’ll make it happen. Be sure to refer to our current project(s) posted on the website and on our other social media platforms. If you do not see what you are looking for, reach out to us. We are always looking for opportunities that challenge us and we will make sure to provide you with exactly what you are looking for.

Do you create interactive content?

Our team is composed of candidates from different backgrounds. Let us know the type of content you are looking for and we will make it happen.

If we loose our footage can we get a second copy / do you store previous project(s) or footage?

Our team backs up all footage and final drafts of the project(s). Accidents happen and that is why we keep this back-up procedure. (RAW Clips are held for up to 1 year, thereafter we will keep only the final draft)

What video(s) or photographs do you produce?

We work with businesses to create short form content and full blown commercials. Along with documentaries and short films. We also cover events such as weddings and concerts.

For photos, with our team of experienced photographers we can photograph anything from creative work to commercials. There is also a team for events that can cover weddings and concerts.

Do you livestream events?

We are very happy and thankful to say we have support partners that allow us to livestream not only on platforms like YouTube and Facebook, but we can also livestream to television(TV).

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